Privacy Policy
Effective date: October 05, 2018 • Continually updated for international data protection standards
Information Collection and Use
We collect several different types of information for various purposes to provide, monitor, and improve our services to you.
👤 Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you:
- Email address
- First name and last name
- Phone number & WhatsApp contact
- Address, State, Province, Postal Code, City, Country
- Account credentials and billing identifiers
📊 Usage Data
We also collect telemetry on how our services and client dashboards are accessed and utilized:
- Internet Protocol (IP) address & geographic origin
- Browser type and browser engine versions
- Pages visited, timestamps, and session durations
- Device diagnostic logs and error reports
🍪 Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our platform and hold session information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Session Cookies
Used to maintain authenticated sessions and cart orders.
Preference Cookies
Remember language, theme preferences, and localized settings.
Security Cookies
Authenticate users, prevent fraudulent logins, and protect user data.
Use of Data
Ovation Hall uses the collected data for the following essential purposes:
- ✓To provision, operate, and maintain web hosting and cloud services
- ✓To notify you about renewals, system maintenance, and updates
- ✓To allow participation in interactive client features & support tools
- ✓To provide prompt customer care and technical support
- ✓To monitor server health, mitigate DDoS, and prevent abuse
- ✓To detect, troubleshoot, and resolve technical issues quickly
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — secure servers located outside of your state, province, or country where data protection laws may differ.
If you are located outside Ghana and choose to provide information to us, please note that we process and store data securely in accordance with rigorous security measures. Ovation Hall takes all steps reasonably necessary to ensure your data is treated securely and no transfer takes place without adequate organizational controls.
Security & Third-Party Service Providers
The security of your data is of paramount importance to us. While no method of electronic storage or transmission over the internet is 100% immune to risk, we deploy industry-standard SSL/TLS encryption, automated firewall filters, and role-based access control.
Google Analytics & Telemetry
We may utilize analytics services such as Google Analytics to monitor and analyze traffic patterns. Google uses collected data to track platform health. You can opt-out by installing the Google Analytics Opt-out Browser Add-on.
Children's Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18 years of age. If we become aware of an unauthorized minor account, we take immediate steps to remove that data.
Questions Regarding Your Privacy?
If you have any questions, wish to request data deletion, or require clarification regarding this Privacy Policy, please contact our Compliance Officer: